01 About me

I’m Joe, a design leader, photographer and mentor. I’ve devoted my efforts to building diverse teams that distil complex problems into beautiful experiences, and I advocate for individuals from all walks of life starting in the design field. I’m currently at Miro, leading design for the Collaboration and Ecosystem streams.

About me

My principles

What my team and partners can expect from me, day to day.

  1. Respond, not react

    I prefer to have time before responding, and often choose listening over speaking.

  2. Work to live, not live to work

    I have very strong work–life boundaries, and appreciate that everyone recharges their batteries differently.

  3. Be curious, not judgemental

    Leave the ego at the door, and let’s create something incredible.

  4. Don’t shy away from the difficult decisions

    Staffing changes are never easy, and I hope they never become easy. But respecting the culture we’re building, where everyone can bring their authentic self and do the best work of their lives, means making them.

About me

The work I do

Outcomes I’ve owned

Miro · Talktrack

  1. On time

    1. Private beta
    2. Canvas 26 launch
    3. GA

    Took Talktrack from a corrected private beta, through a public launch at Canvas 26, to general availability on schedule.

  2. 40k+

    Talktrack users today.

    Growth since July
    2×

Miro · MCP

16 times

MCP grew 16× in seven months.

Monthly active users · Feb → Sep 2026
8.1k → 132k
Monthly tool calls · Apr → Sep 2026
691k → 4.1M

Smartsheet · Integrations

18bn to 24bn

Rows executed per month after consolidating the Integrations teams into one platform team, which opened new opportunities, streamlined deployment and raised NPS.

Smartsheet · UK design practice

1 to 6

Established the UK design practice and grew it from 1 to 6 designers, plus a researcher and a content writer. The team served the second-highest ARR stream and the biggest NPS driver.

Smartsheet · Internships

3 cohorts

Founded the UK design internship program and ran it for three consecutive years, mentoring early-career designers on quality, presentation and storytelling.

Miro

May 2025 – Present

Senior Design Manager

  • Lead the Collaboration and Ecosystem streams: human-to-human, human-to-agent and agent-to-agent collaboration, within and beyond the product.
  • Own the team building MCPs, connectors and third-party integrations, and an MCP Hub that lowers the barrier to entry.
  • Took Talktrack from a stalled one-way recorder to a multi-speaker, multi-surface recorder and a context layer AI agents can read.
  • Owned the experience for the Messaging platform, and led AI enablement so every designer is comfortable shipping code.

Smartsheet

Nov 2020 – May 2025

Product Design Manager

  • Owned design strategy for Integrations and Automations, Smartsheet’s second-highest revenue stream (~$33M ARR).
  • Consolidated three standalone integrations products into one approachable, scalable experience.
  • Led a UK re-org that improved user satisfaction, reduced design overhead and made deployment more consistent.
  • Co-created the design career growth framework and started the UK design internship program.

Tesco Bank

2019 – 2020

Senior Product Designer

  • Led the redesign, onboarding and notifications work for the mobile banking app.
  • Set the visual and UX guidelines used across the wider Tesco brand.

Apple

2019

Product Designer

  • Designed and delivered the iCloud.com and Maps Search experiences.
  • Took iCloud.com to AAA accessibility in a six-week cycle.
  • Built Maps Search patterns and components used across the iPhone ecosystem.
Education
Management Essentials, Harvard Business School · 2022
BDes (Hons) Industrial & Product Design, Napier University · 2015
Mentoring
ADPList.org
Napier University
Off the clock
Spartan Race Agoge, 2016: one of 47 finishers of a 60-hour endurance race on the Great Wall of China.

02 Work

Case studies

03 Contact

Let’s build something
people love.